Returns & exchanges We don't accept returns, exchanges or cancellations. However, if you have any problems with your order, please contact us. We will do our best to work things out.
Digital downloads Your PDF digital files will be available to download once payment is confirmed. You will receive an email with a link to follow for the download. PDF digital files can be downloaded worldwide.
Shipping of paper patterns Shipping of paper patterns is available only to the U.S. and Canada at this time.
Processing and shipping times The time needed to prepare an order for shipping varies. We will notify you if your pattern(s) cannot ship within 3 business days. Estimated delivery time in the U.S. and Canada is 4 to 7 business days. We will do our best to honor these times. However, these are estimates and we cannot guarantee them.