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Store Policy

  • Returns & exchanges
     We don't accept returns, exchanges or cancellations. However, if you have any problems with your order, please contact us. We will do our best to work things out.
  • Digital downloads
     Your PDF digital files will be available to download once payment is confirmed. You will receive an email with a link to follow for the download. PDF digital files can be downloaded worldwide.
  • Shipping of paper patterns
     Shipping of paper patterns is available only to the U.S. and Canada at this time.
  • Processing and shipping times
     The time needed to prepare an order for shipping varies. We will notify you if your pattern(s) cannot ship within 3 business days. Estimated delivery time in the U.S. and Canada is 4 to 7 business days. We will do our best to honor these times. However, these are estimates and we cannot guarantee them. 
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